Terms & Conditions
At Altea Paradise we are committed to the privacy of the data of our contacts and clients. We are aware of our responsibility for good practices in the use of personal data.
In compliance with Law 34/2002, of 11 July, on services of the information society and electronic commerce and the new RGPD(28 may 2018), you are informed of the following information:
Website designation: Altea Paradise Bed & Breakfast
Company name: Díaz Mestre S.L.
CIF / NIF: B54958236
Registered Office: Partida Los Arcos, 50 Altea (Alicante) Post Code: 03590
Activity: Tourism – Hospitality
E-mail administrator site: email@example.com
Email Altea Paradise: firstname.lastname@example.org
Identification AGPD: file “web user data”
Purpose of the website: presentation and processing of reservations in Altea Paradise Bed & Breakfast.
The purpose of this document is to regulate the TERMS or GENERAL CONDITIONS OF CONTRACTING of the Pre-Reservation and Online Reservation services (hereinafter, and without distinction, the Pre-Reservation and Online Reservation services, or services) DIAZ MESTRE SL. With its registered office at CALLE PORRATE, 13 ALTEA, ALICANTE.
The Terms You and User are used here to refer to all individuals and / or entities that for any reason access your WEB www.alteparadise.com or use the services.
The use of these services will imply the full and unreserved acceptance and validity of each and every one of the General Terms and / or Conditions, which will automatically be considered as incorporated in the contract signed with DIAZ MESTRE SL, without You need your written transcription in the same – collected in the latest updated version of these Terms and / or General Conditions.
2. USE OF ON-LINE RESERVATION SERVICES
2.1.Services on-line Reservation
A. Services On-line reservation: The purpose of the reservation is a room. THE USE OF THESE SERVICES, WILL SUPPRESS THE FULL ACCEPTANCE AND WITHOUT RESERVATION, AND THE VALIDITY, OF ALL AND ANY OF THE GENERAL TERMS OR CONDITIONS THAT WILL BE AUTOMATICALLY CONSIDERED IN THE CONTRACT THAT IS SUBSCRIBED WITH DIAZ MESTRE SL, WITHOUT YOUR NEED WRITTEN TRANSCRIPTION IN THE SAME – COLLECTED IN THE LAST UPDATED VERSION OF THESE TERMS AND / OR GENERAL CONDITIONS.
B. Recruitment or Booking procedure: When using the service the user will receive a confirmation email which will include confirmation that his purchase order is in the process of confirmation. If you are a consumer, once the charge / verified your card corresponding to your reservation, you will receive an email confirming the same, this mail serves as proof of your reservation.
15 days before arrival, a deposit of 30% of the total reservation will be charged. The rest of the amount will be paid directly at the establishment.
C. Cancellation fees: No charge will be made to your credit card if the cancellation is made at least 2 weeks before the day of entry to the holiday home.
If the cancellation is made during the 2 weeks prior to the day of entry, 30% of the total cost of the reservation will be charged to your credit card.
If cancellation takes place during the 1st week prior to the day of entry, 50% of the total cost of the reservation will be charged to your credit card.
If the cancellation is made 4 days before the day of entry, 100% of the total cost of the reservation will be charged to your credit card.
In case the client does not show up at the hotel without prior notice, he will be charged 100% of the total cost of the stay.
These clauses are not valid for bookings made with special rates. In this case, the respective conditions will apply.
D. Prices: The prices shown at the time of booking include VAT (or equivalent tax) according to the tax rate applicable at the time.
In the event that the tax rate changes between the date of the reservation and the date of delivery of the services, generating a disparity, according to the tax regulations, the tax rate to be applied to the final price will be that corresponding in the Time of delivery of the services or the accumulation of the tax, even in cases in which this would cause an increase in relation to the final price indicated to the customer during the reservation.
The user undertakes to use the services in accordance with the Law, morality, good customs and public order, as well as with the provisions of these Terms and / or General Conditions of employment. Consequently, it is obliged not to use the services, with illicit purposes or effects and / or contrary to what is established in these Terms and / or General Conditions of contract, harmful to rights and / or interests of third parties or that, in any way , May damage the services, DIAZ MESTRE SL and / or its image.
2.3 The company Diaz Mestre S.L.
DIAZ MESTRE may, for greater agility and for the benefit of users, unilaterally modify, at any time and without prior notice, the services provided, or the Operating, technical and use conditions of the services. Likewise, users, in order to improve the service and establish an optimum level of quality, ultimate objective of DIAZ MESTRE SL, may suggest those modifications that they consider useful, contacting the responsible of the page through the Email address:
3. PROTECTION OF THE PERSONAL DATA OF THE USERS BY DIAZ MESTRE
The user of the Online Booking services offered through www.alteaparadise.com, is voluntarily providing personal data (hereinafter Personal Data) and accepts expressly and fully and without reservation that DIAZ MESTRE SL Treat them in an automated way and incorporate a file with the purpose of being able to render and offer its services, a file for which DIAZ MESTRE SL is responsible, and that is registered or registered with the competent authority.
The data owners have at all times the right to access the file, being able to exercise the rights of rectification, cancellation and opposition in the Terms included in the data protection legislation. Likewise, the consent of the user to the processing and transfer of his personal data will be revocable at all times without retroactive effect, in accordance with the provisions of articles 6 and 11 of Organic Law 15/1999, of December 13, Protection Of Personal Data.
To these ends, it will be enough to contact DIAZ MESTRE SL by email email@example.com, or, writing to its address located in Calle Porrate num 13, in Altea. DIAZ MESTRE SL guarantees that it has adopted the appropriate security measures in its installations, systems and files. Likewise, DIAZ MESTRE guarantees the confidentiality of the Personal Data, although it will disclose to the competent public authorities the Personal Data and any other information that is in its power or is accessible through its systems and is required in accordance with the legal and regulatory provisions Applicable to the case.
The services of DIAZ MESTRE SL are not intended for minors and DIAZ MESTRE does not solicit or collect information regarding minors.
4. RIGHT TO MODIFY THE TERMS AND / OR GENERAL CONDITIONS OF CONTRACT
DIAZ MESTRE SL reserves the right to modify these Terms and / or General Conditions of contract, informing the users of the modifications made through www.alteaparadise.com
– 15 days before arrival 30% of the reservation
– 48 hours before arrival 50% of the reservation
– 24 hours before arrival 100% of the reservation
– 15 days before arrival 30% of the reservation
– Rest of the amount on the arrival and in the checking procedure
The General Conditions regulate the use (including mere access) of the web pages that are part of the Altea Paradise website, including the contents and services made available in them. Anyone who accesses the portal or home page Altea Paradise agrees to submit to the General Conditions in force at each moment of the Conditions and Use portal, page that is part of the Altea Paradise Bed & Breakfast website.
The present legal notice (hereinafter, the “Legal Notice”) regulates the use of the website: Altea Paradise Bed & Breakfast.
Users or Clients
The access and / or use of this website attributes to the user the condition of User or Client, accepting, totally and without reservation, this Legal Notice, as well as the particular conditions that, if applicable, complement it, in Relationship with certain services and contents of the website.
The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a business relationship with Altea Paradise Bed & Breakfast. In this way, the user undertakes to use the website, its services and contents without contravening current legislation, good faith and public order. It is forbidden to use the website for illegal or harmful purposes, or that, in any way, may cause prejudice or prevent the normal operation of the website. Regarding the contents of this site, it is forbidden to:
Reproduction, distribution or modification, in whole or in part, unless authorized by the holders.
Any violation of the rights of the provider or the owners.
The information we require from our users and purpose
The services offered on the portal refer to contact forms and booking forms to contract the service. This portal always requires the prior consent of the users to treat their personal data for the indicated purposes, being such consent the acceptance of this Legal Notice.
The user has the right to revoke his / her prior consent at any time. For this, you can consult the procedure in the LOPD document of the web, being available its download and consultation in this web and through this website, to be more exactly, in the download documents area.
What personal information we use
Booking form: To access the reservation of the accommodation in the format and date determined, the user must fill out a booking form subject to the booking conditions specified in our commercial policy and booking conditions where contact and information will be required. payment.
Contact form: The users have in the web of this form, whose purpose is to contact the managers of Altea Paradise Bed & Breakfast. This form acts as a means of contact between clients or users and owners or holders, in order to resolve doubts and questions, always matters relating to accommodation and services or reservation system, payment methods, etc.
These personal data form two files duly registered in the General Register of the Spanish Agency of Data Protection with the name of “USER DATA WEB ALTEA PARADISE”.
In any case, Altea Paradise reserves the right to modify, at any time and without previous notice, the presentation and configuration of the portal Altea Paradise Bed & Breakfast as the present legal notice, which can also be subject to changes.
Our obligations and commitments
The access and / or use of this website attributes to the user the condition of User or Client, accepting, from this same moment, fully and without reservation, this Legal Notice in relation to certain services and contents of the Web Site Altea Paradise Bed & Breakfast.
In the use of the portal, the client undertakes not to carry out any behavior that could damage the image, interests and rights of Altea Paradise Bed & Breakfast or third parties or that could damage, disable or overload the Altea Paradise Bed & Breakfast or that, in any way, prevented the normal use of the portal.
Altea Paradise Bed & Breakfast adopts measures of security reasonably adapted to detect the existence of viruses. However, the client must be aware that the security measures of the computer systems on the Internet are not entirely reliable and that, therefore, Altea Paradise can not guarantee the absence of viruses or other elements that may cause alterations in the computer systems (Software and hardware) of the User or in its electronic documents and files contained therein.
Intellectual Property Rights
The General Conditions establishes that there will be no concession of any intellectual or industrial property rights over the Altea Paradise portal or any of its elements, being totally prohibited to the user or client the reproduction, transformation, distribution, public communication, Public disposal, extraction, reuse, forwarding or use of any nature, by any means or procedure, of any of them, except in cases where it is legally permitted or authorized by the holder of the corresponding rights.
The user knows and accepts that the entire website, text, images, designs, software, contents, audiovisual material and graphics are protected by trademarks, copyrights and other legitimate rights registered in accordance with international treaties In which Spain is a party and other property rights and laws of Spain. Images especially are the property of the owner of the website.
In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of a certain content on the website, you must notify that circumstance by sending an email to firstname.lastname@example.org indicating :
Personal data of the person who is the owner of the allegedly infringed rights and indicate the representation with which he acts in case the claim is presented by a third party other than the interested party. It should indicate in which case it is considered violated its image rights or the one that proceeds.
Other conditions of use of this website
The user undertakes to make a diligent use of the website and the services accessible from it, with full subjection to the Law, to the good customs and to the present legal notice. Likewise, it undertakes to use the information contained in the website, exclusively for its information and its own right to carry out a hotel reservation, not being able to carry out directly or indirectly a commercial exploitation of the contents to which it has access.
This site, the associated domains and ownership of the content belong to DIAZ MESTRE S.L., CIF: B54958236, domiciled at Partida Los Arcos 50 in Altea, Alicante CP: 03590, Spain.
Unless expressly authorized in writing by Altea Paradise, it is strictly forbidden to reproduce, except for private use, the transformation, and in general any other form of exploitation, part or all of the contents of this website.
Exclusion of guarantees and responsibility
Altea Paradise does not grant any guarantee nor is it liable, in any case, for damages of any nature that could cause cause of:
The lack of availability, maintenance and effective operation of the web or its services and contents;
The existence of viruses, malicious programs or harmful content;
Illegal, negligent, fraudulent or contrary use of this Legal Notice;
The lack of legality, quality, reliability, utility and availability of services provided by third parties and made available to users on the website (booking engine).
The provider is not responsible for any damages that may arise from the illegal or improper use of this website.
European online dispute resolution platform
The European Commission provides an online dispute resolution platform available at the following link: http://ec.europa.eu/consumers/odr/. Consumers will be able to submit their claims through the online litigation resolution platform.
Applicable law and jurisdiction
In general, relations between Altea Paradise and users or customers of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction.
Here you can find the download documents, Legal Notice, such as policy LOPD of Altea Paradise and the management of cookies.